We are looking for an experienced and service-oriented Receptionist to join our headquarters in Zug and represent the firm as one of the first points of contact for clients, visitors, employees, and external partners. In this highly visible role, you will help create a professional, welcoming, and seamless front-of-house experience while supporting the smooth day-to-day operations of our office. This is an excellent opportunity for someone with strong corporate reception or premium hospitality experience who enjoys working in a dynamic, international environment and takes pride in delivering outstanding service.
- Welcome clients, visitors, employees, and external service providers in a friendly, professional, and confident manner
- Manage the switchboard and ensure incoming calls are handled efficiently, accurately, and routed to the appropriate internal contacts
- Support building access control processes, including visitor registration and coordination of visitor parking
- Handle incoming and outgoing mail, including international parcel shipments and occasional customs-related administration
- Contribute to the continuous improvement of reception-related processes, projects, and service standards
- Support internal events, other teams, and the Customer Care team in daily operations, including occasional assignments outside regular office hours
- Carry out administrative tasks, light housekeeping duties in the reception area, and stock management, including monitoring and replenishing materials